Your questions, our answers.
What are the delivery times?
Your products ship within 24–48h and arrive in France within 2–4 business days. A tracking number is emailed to you as soon as your order ships.
How do returns and refunds work?
You have 30 days after receiving your order to return it. Refunds are processed within 5 business days after we receive the return.
How do I change or cancel my subscription?
From your customer account, at any time, with no commitment and no hidden fees.
What are the ingredients, and are there any allergens?
Our formula contains biotin, zinc, iron, nettle and essential amino acids. It’s gluten-free, gelatin-free and 100% plant-based. Full details are on the Ingredients page. See the ingredients
What are the benefits of HAIRNSHAPE?
Strengthening hair, restoring shine, boosting thickness and helping reduce hair loss through targeted nutrition.
How do I take the vitamins daily?
Take one capsule a day, preferably in the morning, with a glass of water during a meal for better absorption.
Can I combine all 3 products?
Yes, the three products complement each other: the vitamins work from within, the oil stimulates the scalp and the serum protects the hair fibre.
Are the products vegan and cruelty-free?
All our products are vegan, gluten-free, gelatin-free and never tested on animals.
When will I see results?
Results vary from person to person. A 3 to 6 month routine, followed consistently, is recommended for visible, lasting effects.
Are there any side effects?
Our formulas are designed with safe ingredients. If you have allergies, please consult a healthcare professional.
Can I take it during pregnancy or breastfeeding?
Please ask your doctor or midwife for advice before taking a supplement during pregnancy or breastfeeding.
Can men use HAIRNSHAPE?
Yes, our products suit both men and women, for all hair types.